Frequently Asked Questions
-
I specialize in working with children, adolescents, and young adults (ages 2-21).
-
At this time, I do not accept insurance. This allows me to provide personalized care without the limitations and restrictions often imposed by insurance companies, ensuring that evaluations are comprehensive and tailored to your child’s needs. I am happy to discuss flexible payment plans to help make services accessible.
If you wish to use out-of-network benefits, I recommend contacting your insurance provider to learn more about your coverage and requirements. Please note that many insurance companies require pre-authorization for psychological testing services. It is your responsibility to confirm your plan’s requirements before beginning services.
When submitting claims for psychological testing, your insurance company may request specific service codes, such as 96136, 96137, 96130, and 96131. We encourage you to verify with your insurance provider whether pre-authorization is necessary and what documentation they require for reimbursement. I can provide an itemized receipt (“Superbill”) to assist you in seeking reimbursement from your insurance company.
-
The evaluation process takes approximately 6 weeks from start to finish. Following your intake appointment, you will be scheduled for a testing visit, which ranges anywhere between 2-5 hours, depending on the type of evaluation that is needed. We will then meet for a follow up visit approximately 2 weeks later to review the results of the evaluation. You will receive the report within 1-2 weeks of this feedback visit.
-
Below are tips for how to talk to prepare your child for testing:
Explain that the testing is to help understand how they learn best, not to judge or grade them. There are no right or wrong answers. They should just try their best!
Reassure them that many kids do this kind of testing, especially if they are having trouble at school or need extra help.
You can say: "We’ve noticed you’ve been putting a lot of effort into ____ in school, but it’s still been tough. Dr. Ashley is going to do some different activities with you and ask us some questions so we can learn more about how your brain works and how you learn best. This will help us and your teachers find better ways to support you.”
If your child is worried or resistant, acknowledge their feelings and let them know it’s okay to feel that way. Remind them you’ll be nearby and that the psychologist is there to help.
Encourage your child to ask any questions they have before or during the testing.
Ensure your child is well-rested and has eaten before the appointment!